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Terrible human terrible person all around terrible Dave your money people
Great service and we were very happy with the completed job. Highly recommend for your fencing needs.
I would like to thank all those involved at Eastern Fence who helped in the installation of a fantastic fence. Rodney in the sales section was extremely patient while listening to my concerns and addressing them. Bruce, estimator, was quick to respond and answer all of my questions. Matt took the time to make sure the installation was done correctly. Also, Matt and his two hard working crew members took great pride in doing the job well, which was clearly seen in the excellent workmanship.
Réponse d'entreprise 24 avril 2017
Thank you for your business and for taking the time to write a review! We appreciate your feedback and will pass along your kind words to all those involved in the project.
Terrible service from this business. Called multiple times to finally get someone for a site visit, the sales representative was very rude and not respectful. After researching with my friends they also said they had the same issue and some had fences installed by them a year ago which already had significant damage. I went to another fencing company which installed my fence perfectly and they had excellent service.
Réponse d'entreprise 24 avril 2017
Thank you for your feedback Jeff. Our staffs work hard to respond to every request in a timely manner. We teach our representatives to treat every customer with the same level of respect, professionalism and courtesy that we would expect to receive ourselves. I apologize that in your case we were unable to provide the experience we typically offer our customers. Please have your friend contact us directly if they wish to discuss what their warranty may be on their fence.
Thank-you so much for the excellent customer service and the quality fence job! Your installers were efficient, professional, courteous, and handled a "difficult" neighbour with the utmost of tact. I would definitely recommend Eastern Fence to my family & friends...my new fence looks great! K.S.W
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