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Amazing customer service and amazing products! i got this adorable alien shoulder buddy! Awesome quality. I highly recommend ordering from this place!
I'm appauled!! Purchased a hat for Halloween for $22.95, (order# A133098) and it is in horrible condition. Glue coming apart at the seams , sequins falling off!! You can't even blame it on rough shipping, as it was packaged properly in hard CLEAR plastic!How the shipper could even send it knowing it looked this way is disgusting. Now i have to try and find another hat in a week. Proof is in the pics...Never again Oya! Do better!
I bought a costume to attend the comiccon. It was very easy to chose the costume since there is a detailed description of each item with the sizing chart. The quality is better than expected. Their customer service is excellent and I love how quick they are to respond to concerns and questions. It is very personalized. They take the time to make you feel as if you are special. Plus I really love how the item is beautifully packaged.
Great company, great services and great costumes! I got a Harry Potter Slytherin robe last year and loved it, it floated behind me when I walked like an actual wizard cape. Would absolutely recommend!
Excelent Service! Great quality of product, and great attention!
Lentreprise donne de faux renseignements par téléphone et offre terrible service a la clientèle pendant et après la transaction.
Great experience, my girlfriend and I got matching prince and princess costumes, and we loved them. Great service, fast delivery, staff is super friendly, I had to call in because my costume was too small, and it was really easy to exchange it. Would recommend, will order again next year
Great prices, products and service!
I ordered a Superwoman and a Batman costume for our Halloween party and we had a blast and a lot of success. Very good service and very fast delivery.
I have to say so far I have not been disappointed with Oya Costumes. Their customer service was extremely helpful and kind with any issues I had. The site was concise and easy to use to find what I was looking for. And when I ordered my costume it came within 2 days and was great quality. I was happy with my purchase and would easily recommend to a friend and buy again.
I bought my costume last year and im very happy of what I ordered. They have very good service and fast delivery. I can recommend it to my friends.
With their sturdy and reliable costumes, the many creative options to choose from, and the excellent customer service they offer, Oya Costumes has got to be one of the most successful online costume stores in North America. Most of Oya Costumes' competitors I contacted when I needed a costume were very unhelpful and borderline arrogant. But despite the heavy demand, the staff at Oya Costumes proved to be friendly and genuinely wanted to help. I was very happy with their service!
Had an awesome experience ordering from them. they are based in Canada, which save the trouble of customs/duty and super fast shipping!! will definitely purchase from them again!!
BEWARE - Totally NOT satisfied with this place, I bought Clown shoes and they arrived in a plastic bag, so of course they were BOTH damaged. Then it takes them days to respond and now they will only refund 1/2 the shoe price and not my shipping costs. BEWARE don't buy from them!!
Réponse d'entreprise 16 août 2017
Hi Julie, we are sorry about the defect with the clown shoes. We offered to pick up the shoes at our expense and give you full refund. Unfortunately we can't specify exactly what time FedEx would come, although we did offer as well for FedEx to pick it up from your work address or any other address. As you chose instead to keep it, we extended a 50% off. We are sorry about the inconvenience.
My order came within 3 days with the FedEx ground shipping options (I live in Ontario and it was shipped from Montreal). I was so happy to have such fast service without paying an extra fee! My costume fit perfectly and was a great price (I had compared it to prices of competitors before purchasing.) I definitely recommend !
My order was processed and shipped on the same day I placed it, and arrived extra fast and in perfect condition. I couldn't have asked for anything more!
I would recommend and use this business again. The website is easy to navigate and use, the prices are competitive, and the customer service is excellent. Thank-you!
I recently bought my wig and contact lenses for a costume I was doing. They have a great selection and very good prices. I called upon some inquiry for the contacts since i wasn't sure of the color and they were very nice and helpful over the phone. It's great to know that I can shop any costume related stuff here in Canada any time of the year! Thank you guys! I will definitely shop again here!
J'ai fait une commande il n'y a pas longtemps et je n'ai eu que de très bonnes surprises! Tout d'abord il y a un très bon rapport qualité prix, puis j'ai été impressionnée par le peu de temps qu'il faut pour recevoir le costume, très bon service téléphonique, et on a même le droit à un très bel emballage! Rien à dire!
Very good service, very fast shipping and good customer service. Ordered a Ninja costume for children and for women and one gorilla costume for myself, everything came very fast. I recommend Oya to all my friends.
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