Boutique de Danse Wendy

I went for a pointe shoe fitting here when I was shopping for my first pair of pointe shoes. The service was unprofessional, as she complained about other dance shops in Montreal while I tried shoes on. I bought a pair of shoes but my teacher thought they were too big. When I brought them back to return them, the lady humiliated me and refused to give me my money back because she said there was a fitting fee I would have to pay that she had not previously mentioned. I have never gone back.

My daughters are thrilled with their new leotards for gymnastics. Thank you for the wonderful and personalized service! Thank you for offering solutions and ordering just the right size leotard for my daughters when you did not have their size available. We will definitely be back and will recommend this place!

Buyer beware!

Buyer beware, this is not a professional establishment. A small amount of research reveals a serious customer service problem, and my experience was the same. The owner is not knowledgeable, and refuses to admit her mistakes. In my case, I brought my daughter in for a simple pair of ballet shoes. The owner only showed me one pair and assured me they fit properly even though my daughter complained they were tight. Reluctantly I purchased them after the owner explained that they needed to be tight

Went in, asked fo...

Went in, asked for tendonitis ribbons, all I got was a cold ''I don't know what you're talking about''. I looked around me and realized that Wendy's boutique's expertise is limited to children's wear in a snazzy 80's decor. If you're looking for professional dance accessories, they won't know what you're talking about.

The staff are kno...

The staff are knowledgeable and have actual experience with fitting dance shoes because many of them have actually danced. The selection is good and reasonably priced. I am aware of a strict 'returns' policy for hygiene reasons - which frankly is a good thing because you don't want previously worn intimate garments.

Bring your business elsewhere!

I am the type of shopper that likes to give my business to local shops; you tend to a personalized service-not in this store! The owner(an older woman with short gray hair)is very condescending, rude and arrogant. If you buy something and have a problem with it trust me she won't try to make it better. Stay away from this shop and remember in this store the owner is always right!

Worst service ever

If you can go anywhere else, avoid this shop. The woman who served me was one of the most unpleasant shop assistants I have ever met. She doesn't dance and clearly knew nothing about fitting dance shoes. I left angry, frustrated, and with no shoes. I finally bought my shoes at another dance store in Montreal where the service was wonderful. This shop does not deserve your money.