Hello from North Cowichan,,
We are new to the area and I just picked up two 10" saw blades that you sharpened....awesome job and very nice touch with the wax!!! Just dropped off two more to get done!!
thank you
I brought in three saw blades and my kitchen knives. The lady at the front desk informed me it may take up to a week or five business days. She called exactly when she said she would. The blades worked better then they did off the shelf and my kitchen knives are fantastic to cut with. I definitely will be bringing more stuff in and I have told all my friends!!
Thanks Edge Sharpening! :)
takes them a week to sharpen an axe.. where all other places can do it in 15 minutes. Very rude cashier, cussed at us, said she didn't want our business when we asked about her 1 week wait policy. Will never go there again.
I am Laura, one of the owners of The Edge Sharpening Co and I would like to respond to Amy's negative comment. This young lady and her
husband came in on a Saturday to have their axe sharpened. Our very
competent and well mannered receptionist kindly explained that we are only open on Saturday as a convenience to our customers for drop off and pick up of their items. Our shop facility is not open on Saturdays, only Monday to Friday. So unfortunately we were not able to sharpen her axe the minute she brought it in. Our receptionist also explained that we do have a one week turnaround as we are very busy, a positive thing or we would not be able to remain in business. Our number one objective is customer service and we always strive to provide a rush job if we can fit it into production. I am sorry this lady had a negative experience from her perspective but my receptionist also experienced one as well from this ladies use of profanity.
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