Big Bens Family Diner

I came many times...

I came many times for all day breakfast. I been coming here since they have opened. I always get the same thing, steak and eggs. I even bring other friends for the first visits here. I come here today and they girl working tells me that can't make my eggs because they stop making breakfast at 4 and it's like 4:10. I come location places for better service than this. take care of your customers, they are all you got. don't forget that.

as others have said swearing loudly from kitchen, slow wait service and mediochre food. haddock and chips - chips were not hot and very greasy and the fish was not well cooked. gave up and left. not going back there

The Food Has Always Been Good

Bens is a regular in our rotation. The quality of the food is pretty consistent. We usually opt for the Steak and Mushroom pie which is fantastic. The atmosphere is ok, however the tile floor in the dining room can make for a noisy dinner, especially if other patrons are talking loudly. We expect that the service will be hit and miss because it seems they can't seem to keep a regular waitstaff employed. We've never seen the same waitress twice and a few times I've noticed the servers aren't very knowledgeable about the menu. Although the food is always spot on, we've noticed that a few of our favourite menu items are no longer available, yet they remain on the menu. (Calamari and shrimp) Soda beverages here are a little nasty too. If you're expecting Coke or Pepsi, you'll have to put up with some sort of no-name fountain substitute. Recently they've finally acquired their liquor license but beer prices here are a little unreasonable. I suppose the higher liquor prices might just be on purpose in order to keep the local drunks from hanging around but it will also keep me from enjoying a beer with dinner as well. Still... I have to defend the food here... it's consistently good.

I have visited Big Ben's several times and every time I have been there I have heard very loud cursing coming out of the kitchen. I have seen who I presume is the owner being very short with and rude to the waitresses. The service wasn't great either. The waitresses seem unpolished, or like they do not really care about the service they are providing. The food was decent every time I have been, but it is not worth dining in for. I will not be returning to Big Ben's.

Pardon me!!!

Well, me and my grandfather went to big bens the other day for some food hoping for a meal that was more than adequate. As my grandfather and I were waiting for our appetizer ( poppers ), we were hungry. As we were only one of about 3 or 4 tables in there we waited for a while it seemed, our appetizer was good! As we were waiting for our entrees our server... Sam ? Was pleasant and very attentive when my glass was empty she quickly refilled it. The dining room is very warm and comforting. Than I heard from the employees door a number of swear words and my grandfather and I looked at eachother in shock of how loud it was. Even the other tables heard it. The little girl on the other side of the dining room spun her head pretty fast and her parents didn't look happy. I had the chicken panini and the chicken was soo dry. Okay maybe the chips would be better but they were soft and covered in grease! My grandfather had the sr. Cod and chips, he said the fish was great but again the same problem with the chips, warm not hot and covered in grease, overall decent service, food was terrible! What a shame as this restaurant has quite the mixed review, people tell me it is good but maybe the kitchen just had an off night with a tad bit of a temper!