Patti's Flower Boutique

Very disappointed Will never order again from that store

Terrible customer service.

There are many flower places in Guelph, stay away from this one, I received an arrangement and it was not what the picture was on their website, and the flower count was not even close. I called and asked for what I had, 3 roses some daises and garnish and the person on the phone gave me a price higher then what there website was and higher then what my boyfriend payed. They will rip you off every change they get.

I went here looking for flowers for my wedding. The store was lovely but my issue was with the customer service. I was hoping for some guidance with picking flowers, as I had a general idea and examples of what I wanted but not an exact idea. After meeting with Patti, instead of receiving some helpful insight, I left feeling like I was stupid. I think she does lovely work but I was personally unable to get past how condescending she seemed. I will be going elsewhere for flowers

Incredibly rude s...

Incredibly rude staff!! I went in to get some flowers and was ignored for about 10 minutes while an older woman and young man complained about a staff member. The woman wanted to fire a girl saaying she was stupid, etc. They never said hello to me, no smile or offer to help. I was looking at all the birds suffering in the big cage in the middle of the store when the woman turned around and said "what do you want?" I could not believe how rude she was. I said I was Ok and walked out. The store was a dump and the flowers and gifts were cheap low end anyway. Amazed that place is not bankrupt treating people like garbage and selling su h c heap stuff. I felt sorry for all the trapped birds in the cages, so cruel!!