They blame you for a taxi not showing up. They ask you to GPS as they don't know directions. They get angry if use visa because it charges them a dollar.
Staff drivers are professional and courteous. I never need to tell any more directions because they already know where to go. One guy helped us out after we were caught in the rain - no extra charges and lent us some raingear. Cheers Yellow TAxi
Excellent service, very personable staff. I even had an incident where my mother overpaid for the fare with cash and when I contacted them they spoke to the driver and it was verified what she paid and they brought me back the proper change at which time the driver was given a good tip for being so honest. I would not call any other company when travelling around town.