Second Time Around Tire Sales

I purchased 2 sno...

I purchased 2 snow tires from Second Time Around Tire for my VW to be put on my existing rims. The service person broke my lock nut key did not tell me it was broken. I was told that the lock nut was seized and would need to be removed by a mechanic. I bought a new lock nut key and took my car to a VW dealership where they switched the second tire and I was informed that the lock nut was a little tight but not seized. I cost me extra money and a lot of extra time. Won't be back