Greedy business, doesn't care about customers needs.
AVOID AT ALL COSTS. Why? I was in a car accident and one of their tow trucks happened to pass by and offer to do the tow. At the time, it seemed fine as my insurance covered it anyway. However, once my car was towed to their shop they "held it hostage" so-to-speak. They tried to overcharge my insurance company beyond the Ontario legal limits for a tow and my insurance was forced to take them to court over it. This delay in invoicing/payment for the tow cost me 3 weeks of time – just to get a tow