My site have been suspended without notifying or alerting me and when I contact their support they told my I was phishing with farther investigation they found another domain (not mine) was phishing and they claim it was under my account which was not.
When I asked them to let me access my files as I don't have backup they refused and the excuse is (it MIGHT carry over a rootkit or something) and all what I was asking for is to download my images.